24 hours a day 7 days a week
Experience the warmth of one-on-one care without leaving your home. Our trusted carers provide assistance with personal care, medication, meals, mobility, and companionship — ensuring comfort, safety, and emotional support every day. Whether short-term or long-term, our services are built around your unique needs and lifestyle.
On-call support
Independently inspected
Qualified care managers

Every service is clinically led, personalised, and designed to support your independence — in the comfort of your own home.
Specialist Services

Our trusted carers provide assistance with personal care, medication, meals, mobility, and companionship — ensuring comfort, safety and emotional support every day, whether short-term or long-term.

Designed for individuals with long-term or high-dependency needs — from spinal injuries and ventilator care to neurological conditions and palliative support, our nurse-led teams deliver skilled, compassionate care.

Our trained support workers provide compassionate assistance for people living with anxiety, depression, PTSD, personality disorders, and more — creating a safe space for healing, recovery and self-growth.

Ideal for adults who want to live independently while receiving structured assistance — from daily routines and life skills to social and emotional support, tailored to each person's journey.

Tailored educational and developmental support for children and young adults with Special Educational Needs and Disabilities — from one-on-one tutoring to behavioral and emotional coaching.

Every person on the autism spectrum is unique — we offer structured routines, sensory-friendly environments, and respectful communication tailored to each individual's personality and challenges.

Supporting individuals to live full and independent lives at home and in the community — building confidence, improving communication and encouraging meaningful daily routines.

One of a handful of UK providers with qualified nurses managing our care staff — delivering clinical precision at every level of your care.
We are one of a handful of companies to boast a team of qualified nurses managing our staff. We also offer a 24/7 on-call service for emergency carers too — so however simple or complex, or urgent, your care needs are, we can help. Our care team will work with you to create a personalised care plan to suit your in-home requirements.
Qualified nurses oversee all care staff, ensuring clinical precision and the highest possible standards of care delivery.
Our care team works with you to create a bespoke plan that perfectly suits your in-home requirements, preferences and goals.
Fully regulated by the Care Quality Commission, independently inspected and rated Good — your trust is our priority.
Unicare Complex is fully regulated by the Care Quality Commission — the independent regulator of all health and social care in England. Our Croydon branch is rated Good across all five key areas: Safe, Effective, Caring, Responsive and Well-Led.
CQC Rating
Verified
Registered
Registered Nurses
From first contact to your personalised care plan — we make it simple, compassionate, and fast.
Call us or fill in our enquiry form. No pressure — just a genuine conversation about your needs.
Our care manager conducts a thorough, compassionate assessment to understand your full picture.
A personalised plan built in collaboration with you, your family, and our clinical team.
Your dedicated carer starts, with ongoing reviews ensuring care always evolves with your needs.
Enjoy a safe, welcoming space tailored for independent living — with round-the-clock support and a close-knit community that feels like home.
Homes

Comfortable, private accommodations with tailored support in a vibrant community. Focus on freedom, dignity and personal growth.

A peaceful, supportive environment designed to help you live independently while receiving personalised care in a warm, community-driven setting.

A calm, semi-rural retreat in Caterham designed exclusively for women, offering compassionate mental health and learning disability support in a safe, nurturing community close to nature.
What separates world-class care from ordinary support — and why families across the UK choose Unicare Complex.
We prioritise your comfort above all else. Care in the familiarity and security of your own home — not a clinical environment. Your space, your rules.
We strive to assign the same carer whenever possible, building genuine trust and meaningful relationships — not just routine visits.
Every client receives a bespoke care plan crafted around their needs, schedule and preferences — built with you, not for you.
Our 24/7 on-call service means no matter when you need us — day or night — expert support is a phone call away.
One of the few UK care providers with qualified nurses managing all care staff — clinical precision at every level.
From Croydon to Shoreham-by-Sea and beyond — Unicare Complex provides specialist care wherever you are across the UK.
Daughter of a Home Care client
Complex Care client, Croydon
Parent of Autism Support client
Two offices serving clients across London, Surrey, Sussex and the wider UK.
Unicare complex care specialist Ltd
128 Whitehorse Road Croydon CR0 2LA
Basepoint, Little High Street,
Shoreham by Sea, BN43 5EG
Get in Touch with us Today
Join Our Team of Compassionate Professionals
Whether you have a simple question or a complex need, our care team is ready to listen — no pressure, just a genuine conversation about how we can support you or your loved one.
Croydon Head Office
Sussex Branch
Head Office Address














