For Registered Managers, Area Managers and Care Managers
Staff Training Calendar
One session a week for six months, alternating Tuesday and Thursday. Five core topics, each delivered four times, plus two catch-up slots; no sessions in the two festive weeks. All sessions are paid working time and recorded on the training matrix.
September – November 2026
| Date | Topic | Delivery | Time | Trainer | Cohort / Venue |
|---|---|---|---|---|---|
| Fri 18 Sep | Trauma-Informed Care | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 1 · Teams |
| Tue 22 Sep | Mental Health Awareness | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 1 · Teams |
| Thu 1 Oct | Self-Harm, Suicide and Ligature Awareness | Face to face | 10:00 – 15:00 | Chukwuma Onurah | Cohort 1 · Surrey/South London · Unicare office, 128 Whitehorse Road, Croydon |
| Tue 6 Oct | Positive Behaviour Support | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 1 · Teams |
| Thu 15 Oct | PMVA Day 1 — Conflict Resolution | Online · Microsoft Teams | 10:00 – 14:00 | Augustine Asiedu | Cohort 1 · Teams |
| Tue 20 Oct | Mental Health Awareness | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 2 · Teams |
| Thu 29 Oct | Trauma-Informed Care | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 2 · Teams |
| Tue 3 Nov | Self-Harm, Suicide and Ligature Awareness | Face to face | 10:00 – 15:00 | Chukwuma Onurah | Cohort 2 · Brighton/Sussex · Brighton venue — to be confirmed |
| Thu 12 Nov | Positive Behaviour Support | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 2 · Teams |
| Tue 17 Nov | PMVA Day 1 — Conflict Resolution | Online · Microsoft Teams | 10:00 – 14:00 | Chukwuma Onurah | Cohort 2 · Teams |
| Thu 26 Nov | Catch-up session (topic by demand) | Online · Microsoft Teams | 10:00 – 13:00 | Training team | Catch-up 1 · Teams |
December 2026 – February 2027
| Date | Topic | Delivery | Time | Trainer | Cohort / Venue |
|---|---|---|---|---|---|
| Tue 1 Dec | Mental Health Awareness | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 3 · Teams |
| Thu 10 Dec | Trauma-Informed Care | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 3 · Teams |
| Tue 15 Dec | Positive Behaviour Support | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 3 · Teams |
| 21 Dec – 1 Jan | No training — festive break | — | — | — | Festive break — no training in either week. Bank holidays Fri 25 Dec, Mon 28 Dec and Fri 1 Jan 2027. |
| Thu 7 Jan | Self-Harm, Suicide and Ligature Awareness | Face to face | 10:00 – 15:00 | Chukwuma Onurah | Cohort 3 · Surrey/South London · Unicare office, 128 Whitehorse Road, Croydon |
| Tue 12 Jan | PMVA Day 1 — Conflict Resolution | Online · Microsoft Teams | 10:00 – 14:00 | Chukwuma Onurah | Cohort 3 · Teams |
| Thu 21 Jan | Mental Health Awareness | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 4 · Teams |
| Tue 26 Jan | Trauma-Informed Care | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 4 · Teams |
| Thu 4 Feb | Self-Harm, Suicide and Ligature Awareness | Face to face | 10:00 – 15:00 | Chukwuma Onurah | Cohort 4 · Brighton/Sussex · Brighton venue — to be confirmed |
| Tue 9 Feb | Positive Behaviour Support | Online · Microsoft Teams | 10:00 – 13:00 | Chukwuma Onurah | Cohort 4 · Teams |
| Thu 18 Feb | PMVA Day 1 — Conflict Resolution | Online · Microsoft Teams | 10:00 – 14:00 | Chukwuma Onurah | Cohort 4 · Teams |
| Tue 23 Feb | Catch-up session (topic by demand) | Online · Microsoft Teams | 10:00 – 13:00 | Training team | Catch-up 2 · Teams |
Bank holidays: Fri 25 Dec, Mon 28 Dec (substitute for Boxing Day) and Fri 1 Jan — none falls on a training day; both festive weeks are excluded in full. Next bank holidays are Easter, 2 and 5 April 2027, outside this calendar.
Month by month
September 2026
| Date | Session | Delivery · Time | Manager notes |
|---|---|---|---|
| Fri 18 Sep | Trauma-Informed CareTrainer: Chukwuma Onurah · Cohort 1 | Online · Microsoft Teams10:00 – 13:00 | Already advertised. One-off Friday session, agreed with the trainer. Confirm attendance with line manager by Wed 16 Sep. |
| Tue 22 Sep | Mental Health AwarenessTrainer: Chukwuma Onurah · Cohort 1 | Online · Microsoft Teams10:00 – 13:00 | Foundation session — prioritise new starters and staff without prior mental health training. |
October 2026
| Date | Session | Delivery · Time | Manager notes |
|---|---|---|---|
| Thu 1 Oct | Self-Harm, Suicide and Ligature AwarenessTrainer: Chukwuma Onurah · Cohort 1 · Surrey/South London | Face to face10:00 – 15:00 · Unicare office, 128 Whitehorse Road, Croydon | Max 16 delegates. Surrey supported living and Surrey outreach staff to book first. |
| Tue 6 Oct | Positive Behaviour SupportTrainer: Chukwuma Onurah · Cohort 1 | Online · Microsoft Teams10:00 – 13:00 | Staff should have completed Trauma-Informed Care or Mental Health Awareness first where possible. |
| Thu 15 Oct | PMVA Day 1 — Conflict ResolutionTrainer: Augustine Asiedu · Cohort 1 | Online · Microsoft Teams10:00 – 14:00 | Theory day only. Physical intervention skills are delivered separately face to face on PMVA Day 2. |
| Tue 20 Oct | Mental Health AwarenessTrainer: Chukwuma Onurah · Cohort 2 | Online · Microsoft Teams10:00 – 13:00 | Second run for staff who missed 22 Sep. |
| Thu 29 Oct | Trauma-Informed CareTrainer: Chukwuma Onurah · Cohort 2 | Online · Microsoft Teams10:00 – 13:00 | Second run for staff who missed 18 Sep. |
November 2026
| Date | Session | Delivery · Time | Manager notes |
|---|---|---|---|
| Tue 3 Nov | Self-Harm, Suicide and Ligature AwarenessTrainer: Chukwuma Onurah · Cohort 2 · Brighton/Sussex | Face to face10:00 – 15:00 · Brighton venue — to be confirmed | Max 16 delegates. Brighton supported living and Sussex outreach staff. Venue to be confirmed by 13 Oct. |
| Thu 12 Nov | Positive Behaviour SupportTrainer: Chukwuma Onurah · Cohort 2 | Online · Microsoft Teams10:00 – 13:00 | Second run for staff who missed 6 Oct. |
| Tue 17 Nov | PMVA Day 1 — Conflict ResolutionTrainer: Chukwuma Onurah · Cohort 2 | Online · Microsoft Teams10:00 – 14:00 | Second run for staff who missed 15 Oct. |
| Thu 26 Nov | Catch-up session (topic by demand)Trainer: Training team · Catch-up 1 | Online · Microsoft Teams10:00 – 13:00 | Topic set by demand. Managers submit outstanding names by Thu 12 Nov. |
December 2026
| Date | Session | Delivery · Time | Manager notes |
|---|---|---|---|
| Tue 1 Dec | Mental Health AwarenessTrainer: Chukwuma Onurah · Cohort 3 | Online · Microsoft Teams10:00 – 13:00 | Third run — new starters since October and any remaining non-attenders. |
| Thu 10 Dec | Trauma-Informed CareTrainer: Chukwuma Onurah · Cohort 3 | Online · Microsoft Teams10:00 – 13:00 | Third run. |
| Tue 15 Dec | Positive Behaviour SupportTrainer: Chukwuma Onurah · Cohort 3 | Online · Microsoft Teams10:00 – 13:00 | Third run. Last session before the festive break. |
| 21 Dec – 1 Jan | No training — festive break | — | Festive break — no training in either week. Bank holidays Fri 25 Dec, Mon 28 Dec and Fri 1 Jan 2027. |
January 2027
| Date | Session | Delivery · Time | Manager notes |
|---|---|---|---|
| Thu 7 Jan | Self-Harm, Suicide and Ligature AwarenessTrainer: Chukwuma Onurah · Cohort 3 · Surrey/South London | Face to face10:00 – 15:00 · Unicare office, 128 Whitehorse Road, Croydon | Max 16 delegates. Third run for Surrey and South London staff, including all winter new starters. |
| Tue 12 Jan | PMVA Day 1 — Conflict ResolutionTrainer: Chukwuma Onurah · Cohort 3 | Online · Microsoft Teams10:00 – 14:00 | Third run. |
| Thu 21 Jan | Mental Health AwarenessTrainer: Chukwuma Onurah · Cohort 4 | Online · Microsoft Teams10:00 – 13:00 | Fourth run. |
| Tue 26 Jan | Trauma-Informed CareTrainer: Chukwuma Onurah · Cohort 4 | Online · Microsoft Teams10:00 – 13:00 | Fourth run. |
February 2027
| Date | Session | Delivery · Time | Manager notes |
|---|---|---|---|
| Thu 4 Feb | Self-Harm, Suicide and Ligature AwarenessTrainer: Chukwuma Onurah · Cohort 4 · Brighton/Sussex | Face to face10:00 – 15:00 · Brighton venue — to be confirmed | Max 16 delegates. Fourth run for Brighton and Sussex staff. Venue to be confirmed by 12 Jan. |
| Tue 9 Feb | Positive Behaviour SupportTrainer: Chukwuma Onurah · Cohort 4 | Online · Microsoft Teams10:00 – 13:00 | Fourth run. |
| Thu 18 Feb | PMVA Day 1 — Conflict ResolutionTrainer: Chukwuma Onurah · Cohort 4 | Online · Microsoft Teams10:00 – 14:00 | Fourth run. |
| Tue 23 Feb | Catch-up session (topic by demand)Trainer: Training team · Catch-up 2 | Online · Microsoft Teams10:00 – 13:00 | Topic set by demand. Managers submit outstanding names by Tue 9 Feb. Last session of this calendar. |
What each course covers and who must attend
| Course | Who must attend | Content |
|---|---|---|
| Mental Health AwarenessOnline · Microsoft Teams · 3 CPD hours · Chukwuma Onurah | All care and support staff. Foundation course — new starters should attend this before any other session in the series where the calendar allows. | Common mental health conditions (anxiety, depression, psychosis, bipolar disorder, personality disorder, dual diagnosis with learning disability and autism); recognising deterioration and relapse; the Mental Health Act and Mental Capacity Act in everyday practice; recovery-focused support; communication and de-escalation; when and how to escalate to the clinical team and crisis services. |
| Self-Harm, Suicide and Ligature AwarenessFace to face · 4.5 CPD hours · Chukwuma Onurah | All care and support staff, with priority for staff in services supporting people with a history of self-harm or suicidal ideation, and all waking-night staff. Face to face and capped at 16. | Understanding self-harm and suicidal behaviour; risk factors, warning signs and protective factors; asking directly about suicide; safety planning; ligature points, ligature risk assessment and environmental checks in supported living and in people’s own homes; ligature cutters and emergency response; post-incident support and reporting; the trauma-informed conversation. |
| Positive Behaviour SupportOnline · Microsoft Teams · 3 CPD hours · Chukwuma Onurah | All care and support staff. Team leaders and deputies attend so they can lead PBS plan reviews in their service. | Functions of behaviour and functional assessment; the PBS plan and how to use it; proactive, active and reactive strategies; primary prevention through environment, routine and communication; data recording and ABC charts; reducing restrictive practice; alignment with Right Support, Right Care, Right Culture and the Restraint Reduction Network standards. |
| Trauma-Informed CareOnline · Microsoft Teams · 3 CPD hours · Chukwuma Onurah | All care and support staff, both divisions and both regions. Mandatory. | What trauma is and why it is so common among the people we support; the impact on brain, body and behaviour; the six principles of trauma-informed practice; avoiding re-traumatisation, including around restrictive interventions, searches and transitions; trauma-informed support planning; staff wellbeing and vicarious trauma. |
| PMVA Day 1 — Conflict ResolutionOnline · Microsoft Teams · 4 CPD hours · Chukwuma Onurah | All staff who require PMVA certification, and all new starters before their first shift on a service with a PMVA requirement. Theory day only; Day 2 (physical skills) is booked separately face to face. | Conflict resolution theory; the assault cycle; triggers, early warning signs and the escalation curve; verbal and non-verbal de-escalation; personal safety and dynamic risk assessment; legal and ethical framework for the use of force (common law, MCA, Human Rights Act); post-incident debrief and recording. Prerequisite for PMVA Day 2. |
How managers use this calendar
- Book your staff now. Allocate every member of your team to one run of each topic and send names to the Training team at least ten working days before each session. Spread teams across the four cohorts so that services stay staffed; new starters go onto the next available run of each topic.
- Face-to-face sessions are capped at 16. The 1 October and 7 January runs are for Surrey and South London staff; the 3 November and 4 February runs are for Brighton and Sussex staff. Places go on a first-come basis; unfilled places are released to the other region a week before.
- Rota for it. Every session is paid working time. Staff on shift must not join from a service user’s living space or while providing support. Build cover into rotas as soon as names are confirmed, not the week before.
- Teams links are issued to managers on the Monday of each session week for circulation to booked staff. Staff join from ten minutes before the start with their full name showing and camera on; the register is taken from the participant list.
- Certificates and the matrix. A certificate is issued to staff who attend in full and pass the end-of-session knowledge check. The Training team updates the training matrix within five working days; managers check their service’s entries at the next team meeting.
- Non-attendance. Staff who miss their booked run are rebooked by their manager onto the second run. Staff who miss two runs are referred to the next catch-up slot (26 November or 23 February); if the topic is not selected for that slot, they carry to the next run and are flagged as non-compliant on the matrix.
- Recommended order for new starters: Mental Health Awareness → Trauma-Informed Care → Positive Behaviour Support → Self-Harm, Suicide and Ligature Awareness → PMVA Day 1. Follow this order where dates allow; do not hold a new starter back from an available session just to preserve it.
- Catch-up slots, 26 November and 23 February. Managers submit the names and outstanding topics of all non-attenders by 12 November and 9 February respectively. The topic with the greatest number of outstanding staff is delivered; the remainder roll to the next run.
- Trainer availability. Chukwuma Onurah works Tuesdays and Thursdays only, so sessions alternate between the two — Tuesday one week, Thursday the next — with one session a week. This spreads the cover burden across two rota days rather than always hitting the same staff. If a date must move, it moves within the same week to the other of those two days, never to another weekday. The 18 September session is a one-off Friday, already advertised and agreed with the trainer.
- Festive break. No sessions in the weeks of 21 and 28 December. The three bank holidays in this period (25 and 28 December, 1 January) do not fall on training days.
Queries about this calendar: the Training team. Queries about bookings and cover: your Area Manager or Care Manager. This calendar is reviewed at the end of February and the March – August 2027 calendar issued by 16 February 2027.