About the Role

We are seeking dedicated, experienced, and trauma-informed Female Support Workers to join our specialist team supporting clients with Paranoid Schizophrenia, mild learning disability, and diabetes. Client may require 24/7 2:1 support in a supported living setting due to risks related to self-neglect, absconding, and fluctuating mental health.

This is a highly specialised role, ideal for someone passionate about complex mental health care, safeguarding, and promoting independence.

Key Responsibilities

• Provide 2:1 personalised care and emotional support during day and night shifts.
• Implement positive behaviour support strategies and follow a behaviour protocol plan.
• Administer PRN medication in line with prescribed guidelines (training provided).

Support with daily routines including:

• Personal care and hygiene (including prompting and supervision)
• Meal planning and food shopping (managing diabetic-friendly choices)
• Accessing community (e.g. walks, gym, cinema, appointments)
• Keeping environment safe (preventing fire risks, managing toileting issues)
• Build therapeutic relationships and communicate effectively, even during incidents of distress.
• Maintain accurate daily records, incident logs, and contribute to MDT meetings.
• De-escalate challenging behaviours with compassion and professionalism.

Client Experiences:

• Hallucinations, paranoia, and heightened anxiety, especially in unfamiliar environments.
• Refusal to return home, sometimes staying out for extended periods.
• Incontinence and hygiene refusal when unwell.
• Fire risk behaviours (e.g., smoking indoors, hiding lighters).
• Vulnerability to exploitation and financial abuse.

Support is delivered in partnership with her MDT: psychiatrist, CPN, local authority, and supported living provider.